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The essentials on accounts, funding, commissions and verification — answered plainly. If your question is not covered, our team replies within one business day.
You submit a funding request with amount, network and destination wallet. Our desk reviews it, and the decision appears in your request history. Nothing is executed without your explicit request.
Any MT4/MT5 broker account can be registered with a three-step, read-only connection: broker, server and login number. We never ask for your trading or investor password.
Every month, your recorded trading volume is multiplied by the per-lot rate of your L1–L7 level plan. Each commission record shows level, rate, lots and amount, and a settlement report supports reconciliation.
A briefing of three fresh forex articles is imported automatically every morning at 9:00 AM (Asia/Kuala_Lumpur), alongside editorial market perspectives.
Yes. Deposits and withdrawals require approved KYC verification first; business accounts complete KYB. Documents are stored privately and reviewed only by authorised administrators.
Funds move only through reviewed requests: every deposit and withdrawal is submitted by you, reviewed by our desk, and settled against a documented audit trail. We never take discretionary actions on your balance.
You can register, explore the workspace and complete the academy, but deposits, withdrawals and live funding require approved identity verification first.
Most KYC and funding requests are reviewed within one business day. You receive an in-app notification and email the moment a decision is made.
A government-issued ID (both sides), a selfie for liveness, and — for business accounts — company registration documents for KYB. All files are stored privately.
USD, EUR, GBP, MYR, SGD and USDT. Crypto funding runs through NOWPayments on ERC20, TRC20 or BEP20 networks — the network you choose must match your wallet.
Browse the full contact options or write to us directly — we reply to every message.
Open your account in minutes, or talk to our team about the right setup for your trading and partnership goals.