Legal, Compliance & Client Protection

Client Agreement

The Client Agreement governs the relationship between MOMA and its customers and sets out the terms applicable to account opening, trading activities, payment services, platform access and use of all MOMA products and services.

Corporate Account Agreement

Applicable to corporate entities, institutional clients, funds, partnerships and legal persons opening accounts with MOMA.

Professional Client Classification Policy

Defines classifications between Retail Clients, Professional Clients and Eligible Counterparties, including criteria, protections and regulatory obligations applicable to each client category.

Electronic Signature Agreement

Governs electronic consent, electronic execution of legal documentation, digital onboarding procedures and electronic communications.

Introducing Broker Agreement

The MOMA Introducing Broker Program enables qualified partners to introduce clients to MOMA in exchange for commission and revenue-sharing opportunities.

Affiliate Partner Agreement

This agreement governs online marketing affiliates participating in referral-based compensation programs.

Institutional Partnership Agreement

Applicable to White Label Partners, Asset Managers, Financial Institutions, Liquidity Partners and Introducing Firms.

Privacy Policy

MOMA recognizes the importance of protecting personal information and maintaining the privacy and confidentiality of client data.

GDPR Privacy Policy

General Data Protection Regulation (EU 2016/679): for residents of the European Economic Area (EEA), MOMA processes personal data in accordance with GDPR requirements.

Data Processing Agreement (DPA)

The Data Processing Agreement defines responsibilities regarding personal data processing, data security measures, third-party service providers, international data transfers, data breach notifications and processor responsibilities.

Cookie Policy

MOMA uses cookies and similar technologies to enhance user experience, improve website functionality, analyze platform usage and strengthen security controls.

Know Your Customer (KYC) Policy

MOMA employs a risk-based KYC framework to verify the identity of all users.

Anti-Money Laundering (AML) Policy

MOMA maintains a zero-tolerance approach toward financial crime.

Counter Terrorism Financing (CTF) Policy

MOMA actively monitors and prevents the use of its systems for terrorism financing activities through continuous transaction screening and regulatory reporting procedures.

Sanctions Compliance Policy

MOMA complies with applicable sanctions frameworks and may restrict services involving persons, entities, jurisdictions or transactions subject to sanctions.

Politically Exposed Persons (PEP) Policy

Additional due diligence may apply to Politically Exposed Persons, High-Risk Individuals, Public Officials and Related Persons. Enhanced monitoring procedures may be implemented where necessary.

Source of Funds Policy

Clients may be required to provide evidence demonstrating the legitimate origins of funds used within the MOMA ecosystem.

Source of Wealth Policy

Applicable to higher-risk clients, institutional clients and enhanced due diligence reviews.

Risk Disclosure Statement

Trading financial products involves substantial risk. Clients may lose part or all of their invested capital.

Order Execution Policy

MOMA seeks to execute client orders fairly, consistently and efficiently.

Best Execution Policy

MOMA is committed to achieving the best possible outcome for clients while taking into consideration market conditions, liquidity availability, order size, volatility and execution venues.

Negative Balance Protection Policy

Where applicable, eligible clients may benefit from protections designed to prevent account balances from falling below zero. Availability may vary by jurisdiction.

Leverage & Margin Policy

Defines margin requirements, leverage ratios, margin calls, stop-out procedures and risk controls.

Digital Asset Risk Disclosure

Clients trading digital asset products acknowledge risks associated with volatility, regulatory uncertainty, technology risks and market liquidity risks.

Deposit Policy

MOMA only accepts deposits from verified sources that comply with applicable compliance requirements.

Withdrawal Policy

Withdrawals are subject to identity verification, AML review, fraud screening and security confirmation. Processing times vary based on payment method and jurisdiction.

Wallet Terms & Conditions

Applicable to all users of MOMA Wallet services.

Cybersecurity Framework

MOMA employs enterprise-grade security measures to protect client information and digital assets.

Fraud Prevention Program

MOMA actively investigates identity fraud, payment fraud, account takeovers, synthetic identities and money laundering schemes. Accounts may be restricted pending investigation.

Complaint Handling Policy

Clients may submit complaints through official communication channels.

1. 1Complaint Acknowledgement
2. 2Compliance Review
3. 3Internal Investigation
4. 4Formal Resolution
5. 5Escalation Procedures (where applicable)